Terms of Use

The rules for browsing BondBack, requesting a quote, and listing your cleaning business

By using bondback.com.au you agree to these terms. They explain the site's informational role, what happens when you submit a lead enquiry, and where BondBack's coordination ends and a cleaner's service begins.

Browsing the site

BondBack's public pages, including the end-of-lease hub, cost guide, checklist, and cleaner directory, are informational. You do not need an account to browse. Do not use the site in a way that interferes with its operation, misrepresents a cleaner's status, or republishes the site wholesale.

Contact enquiries

Submitting the contact form at /contact starts an enquiry for BondBack to review and route to the appropriate team member. It is not a promise of a service, partnership, or response outside the team's normal follow-up process. The information collected and how it is handled are described in the Privacy Policy.

Quote requests

Submitting the QuoteForm on /quote or an embedded renter page is an enquiry, not a booking or a guarantee that a cleaner is available. BondBack uses the submitted property and contact details to coordinate a response. If you select a cleaner, the cleaner slug is used for conditional routing to that cleaner; without a selected cleaner, the enquiry remains with BondBack for follow-up.

The QuoteForm's fields and lead handling are described in the Privacy Policy. Any cleaning service contract is between the renter and the cleaner; BondBack's role is lead routing and coordination.

Cleaner enquiries

Submitting the CleanerEnquiryForm on /for-cleaners starts supplier vetting. It does not guarantee a directory listing, lead volume, approval, partnership, employment, or agency relationship with BondBack. The form fields and notification handling are described in the Privacy Policy.

BondBack's role

BondBack routes and coordinates lead enquiries. A selected cleaner may receive a renter quote enquiry when the renter has chosen that cleaner. The cleaning service itself, including availability, scope, price, payment, and performance, is agreed between the renter and the cleaner; submitting a form on BondBack does not create that service contract.

Questions and changes

How will BondBack notify me if these terms change?

Material changes will be posted on this page. Continuing to browse or submit enquiries after a change means you accept the updated terms.

Who can I contact about these terms?

Use the /contact form. For data handling, access, or deletion questions, see the Privacy Policy.